/* Emerald Crystal V8 · isolated, accessible support assistant. */
.eca-legacy-launcher-hidden{display:none!important}
.eca-root{--eca-bg:#071411;--eca-card:#0e2b24;--eca-green:#00c896;--eca-bright:#3ff2b1;--eca-ink:#f0fbf7;--eca-muted:#a2bbb2;position:relative;z-index:2140;font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,'Segoe UI',sans-serif;color:var(--eca-ink);line-height:1.45;font-size:14px}
.eca-root *{box-sizing:border-box}.eca-root button,.eca-root a{font:inherit}.eca-root button{cursor:pointer}.eca-root svg{flex-shrink:0}
.eca-launcher{position:fixed;right:22px;bottom:22px;z-index:2140;display:flex;gap:11px;align-items:center;border:1px solid rgba(63,242,177,.76);border-radius:999px;color:#f0fbf7;background:linear-gradient(145deg,rgba(10,46,37,.98),rgba(3,18,16,.98));padding:10px 18px 10px 12px;box-shadow:0 5px 25px rgba(0,0,0,.5),0 0 22px rgba(0,200,150,.16);transition:transform .2s ease,border-color .2s ease,box-shadow .2s ease;min-height:56px}
.eca-launcher>svg{padding:9px;width:40px;height:40px;border-radius:50%;background:rgba(0,200,150,.09);color:var(--eca-bright);border:1px solid rgba(0,200,150,.35)}
.eca-launcher span{display:flex;flex-direction:column;align-items:flex-start;line-height:1.25;gap:3px}.eca-launcher strong{font-size:15px;font-weight:800}.eca-launcher small{font-size:11px;color:#b9d4cb;letter-spacing:.01em}
.eca-launcher:hover{border-color:var(--eca-bright);transform:translateY(-2px);box-shadow:0 12px 30px rgba(0,0,0,.48),0 0 20px rgba(0,200,150,.25)}
.eca-panel{position:fixed;z-index:2141;right:22px;bottom:94px;width:min(440px,calc(100vw - 28px));height:min(674px,calc(100dvh - 126px));min-height:min(410px,calc(100dvh - 126px));display:flex;flex-direction:column;background:linear-gradient(160deg,rgba(4,26,21,.985),rgba(2,15,13,.985));border:1px solid rgba(0,220,159,.68);border-radius:24px;overflow:hidden;box-shadow:0 20px 60px rgba(0,0,0,.72),0 0 22px rgba(0,200,150,.12);transform:translateY(17px) scale(.97);opacity:0;visibility:hidden;pointer-events:none;transition:opacity .2s ease,transform .22s ease,visibility .22s;contain:layout style}
.eca-panel.is-open{opacity:1;visibility:visible;pointer-events:auto;transform:translateY(0) scale(1)}
.eca-header{position:relative;flex:none;min-height:132px;padding:26px 15px 15px;overflow:hidden;border-bottom:1px solid rgba(0,200,150,.3);background:radial-gradient(ellipse at 95% 0%,rgba(0,200,150,.23),transparent 60%),linear-gradient(160deg,#082720 0%,#061612 85%)}
.eca-header:before{content:'';position:absolute;inset:auto 0 0 auto;width:125px;height:58px;pointer-events:none;background:url('/crystal-v5/crystals-right.webp') right bottom/contain no-repeat;opacity:.54}
.eca-header-title{position:relative;display:flex;gap:10px;align-items:flex-start;max-width:270px;z-index:2}
.eca-header-icon{display:inline-grid;place-items:center;color:var(--eca-bright);width:36px;height:36px;min-width:36px}
.eca-header-icon svg{width:32px;height:32px}.eca-header h2{font-size:19px!important;line-height:1.25!important;margin:1px 0 5px!important;color:#fff!important;font-weight:800!important;letter-spacing:-.4px!important}
.eca-kicker{font-size:10px;font-weight:800;letter-spacing:.14em;color:var(--eca-bright)}.eca-header p{font-size:11px!important;color:#d2e6db!important;margin:0!important;white-space:normal}
.eca-auto-dot{display:inline-block;width:7px;height:7px;margin-right:6px;border-radius:50%;background:var(--eca-green);box-shadow:0 0 8px rgba(0,200,150,.45)}
.eca-header-mascot{position:absolute;right:0;bottom:0;width:151px;height:90px;object-fit:cover;object-position:center;border:0;opacity:.96;mask-image:linear-gradient(to right,transparent 0%,black 25%,black 97%);pointer-events:none}
.eca-header-buttons{display:flex;gap:0;position:absolute;z-index:3;right:8px;top:7px}.eca-header-buttons button{display:grid;place-items:center;width:33px;height:33px;border:0;color:#f2fff8;background:transparent;border-radius:9px}.eca-header-buttons button:hover{background:rgba(0,200,150,.18)}
.eca-scroll{flex:1;overflow-y:auto;overscroll-behavior:contain;padding:16px 16px 12px;scrollbar-width:thin;scrollbar-color:#1b7c62 #071c16;background:linear-gradient(180deg,rgba(1,24,19,.25),rgba(0,0,0,0))}
.eca-conversation{display:flex;flex-direction:column;gap:10px}.eca-message{display:flex;align-items:flex-start;gap:8px;animation:eca-in .22s both}.eca-message>img{flex:none;width:31px;height:31px;object-fit:cover;border-radius:50%;border:1px solid rgba(0,200,150,.5)}
.eca-message-user{justify-content:flex-end}.eca-bubble{max-width:calc(100% - 39px);padding:12px 13px;background:rgba(14,43,36,.84);border:1px solid rgba(53,170,133,.23);border-radius:15px 15px 15px 4px;color:#e9f8f1;font-size:13px;line-height:1.58;white-space:pre-line;overflow-wrap:anywhere}
.eca-message-user .eca-bubble{max-width:88%;background:linear-gradient(130deg,#07533f,#0e8868);border:1px solid rgba(63,242,177,.43);border-radius:15px 15px 4px 15px;font-weight:650;color:#fff}
.eca-section-label{font-size:10px!important;letter-spacing:.13em!important;color:#8dbfae!important;font-weight:800!important;margin:17px 1px 10px!important}
.eca-question-list{display:grid;gap:7px}.eca-question{display:flex;gap:10px;align-items:center;width:100%;text-align:left;padding:10px 12px;min-height:45px;border-radius:12px;border:1px solid rgba(27,180,133,.35);background:linear-gradient(100deg,rgba(6,62,48,.87),rgba(3,32,27,.9));color:#f6fffa;font-weight:650;transition:border-color .16s ease,background .16s ease,transform .16s ease}
.eca-question:hover{border-color:rgba(63,242,177,.95);transform:translateX(2px);background:#0b5b45}.eca-question:active{transform:translateX(0)}.eca-q-icon{color:var(--eca-bright);display:grid;place-items:center;width:27px}.eca-question .eca-q-text{flex:1;font-size:12.8px}.eca-question>svg:last-child{color:#bed8ce;width:17px;height:17px}
.eca-resolution{margin:14px 0 10px;padding:13px;background:rgba(10,49,40,.75);border:1px solid rgba(0,200,150,.26);border-radius:14px}.eca-resolution-title{margin:0 0 10px!important;font-size:14px!important;font-weight:800!important;color:#f0fbf7!important}.eca-answer-row{display:grid;grid-template-columns:1fr 1fr;gap:10px}.eca-answer-row button{border-radius:11px;padding:9px 11px;min-height:42px;font-weight:750}.eca-yes{border:1px solid #2fdb9f;background:linear-gradient(#15ddb0,#00ac7d);color:#041813}.eca-no{border:1px solid #168f6e;background:transparent;color:#eafff7}.eca-no:hover{background:#12362e}
.eca-after-actions{display:flex;gap:10px;margin:12px 0 5px;flex-wrap:wrap}.eca-after-actions button{min-height:37px;padding:7px 10px;border-radius:10px;font-size:12px;border:1px solid #246957;background:rgba(8,51,40,.8);color:#ebfff7}.eca-after-actions button:hover{border-color:var(--eca-bright)}.eca-after-actions .eca-ghost{background:transparent}
.eca-help-text{font-size:13px!important;color:#b7cbc3!important;margin:12px 0!important}
.eca-footer{position:relative;flex:none;padding:12px 14px calc(12px + env(safe-area-inset-bottom,0px));border-top:1px solid rgba(0,200,150,.28);background:linear-gradient(140deg,#061e19,#04120f)}
.eca-footer:after{content:'';position:absolute;right:0;bottom:0;width:43px;height:42px;background:url('/crystal-v5/crystals-right.webp') right bottom/contain no-repeat;opacity:.44;pointer-events:none}
.eca-whatsapp{position:relative;z-index:1;display:flex;align-items:center;justify-content:center;gap:8px;padding:12px 10px;min-height:45px;background:linear-gradient(130deg,#00d9a6,#00a779);border:1px solid rgba(63,242,177,.6);border-radius:11px;color:#03160f!important;text-decoration:none!important;font-size:13px;font-weight:800;box-shadow:0 0 17px rgba(0,200,150,.17)}.eca-whatsapp:hover{filter:brightness(1.09);color:#00160d!important}.eca-whatsapp>span{flex:0 1 auto}.eca-whatsapp svg{width:20px;height:20px}
.eca-footer p{margin:8px 0 0!important;text-align:center;color:#a4cdbf!important;font-size:10.5px!important;line-height:1.45}
.eca-root :is(button,a):focus-visible{outline:2px solid #71f9cf!important;outline-offset:3px}
@keyframes eca-in{from{opacity:0;transform:translateY(7px)}to{opacity:1;transform:translateY(0)}}
@media(max-width:680px){
 .eca-launcher{bottom:calc(82px + env(safe-area-inset-bottom,0px));right:12px;padding:8px 11px;min-height:48px;gap:7px}.eca-launcher>svg{width:35px;height:35px;padding:7px}.eca-launcher strong{font-size:13px}.eca-launcher small{font-size:10px}
 .eca-panel{right:8px;left:8px;width:auto;bottom:calc(83px + env(safe-area-inset-bottom,0px));height:min(670px,calc(100dvh - 106px - env(safe-area-inset-bottom,0px)));min-height:0;border-radius:18px}
 .eca-header{min-height:113px;padding:22px 12px 14px}.eca-header-mascot{width:120px;height:77px;opacity:.8}.eca-header h2{font-size:17px!important}.eca-header-title{max-width:calc(100% - 108px)}.eca-kicker{font-size:9px}
 .eca-scroll{padding:11px}.eca-footer{padding:10px 11px 11px}.eca-footer p{font-size:10px!important}
}
@media(max-width:380px){.eca-panel{left:4px;right:4px}.eca-header-title{max-width:calc(100% - 90px)}.eca-header-mascot{width:100px}.eca-question{padding:8px 10px}.eca-whatsapp{font-size:12px}}
@media(max-height:520px){.eca-panel{height:calc(100dvh - 26px);bottom:13px}.eca-launcher{bottom:12px}.eca-header{min-height:90px;padding-top:11px}.eca-header-mascot{height:68px}}
@media(prefers-reduced-motion:reduce){.eca-root *, .eca-root *::before,.eca-root *::after{animation-duration:.01ms!important;transition-duration:.01ms!important;scroll-behavior:auto!important}}
/* Short landscape mobile: keep the existing bottom navigation accessible. */
@media(max-height:520px) and (max-width:680px){
 .eca-panel{height:calc(100dvh - 100px - env(safe-area-inset-bottom,0px));bottom:calc(86px + env(safe-area-inset-bottom,0px));min-height:0}
 .eca-launcher{bottom:calc(82px + env(safe-area-inset-bottom,0px))}
}